Introduction: To supply provider excellence thru environment-friendly consumer service, factor of sale (POS) operational activities, and merchandising in-store that leads to a fine purchaser experience.
Job description: To correctly execute all operational things to do at the factor of the sale in a well-timed and environment-friendly manner. To hold excessive degrees of accuracy when scanning merchandise and amassing fee for items purchased, consisting of actioning Clubcard rewards. To make sure the protected coping with money at all times. To proactively promote the Clicks’ Clubcard and to sign up new Clubcard participants to obtain the Clubcard participation targets.To make clients conscious of promotions to positively affect income and to make certain clients “feel top and pay less”.
To supply top-of-the-line consumer providers through performing as a company ambassador, being visible, and providing friendly and expert service. To correctly execute and preserve all merchandising and familiar housekeeping obligations by keeping visible merchandise standards.
To help the Group’s imaginative and prescient to be the customer’s first preference fitness and splendor retailer with the aid of dwelling and riding the enterprise values. To preserve up-to-date expertise on products, ranges, promotions, and occasions to furnish the right facts to clients at all times.
Knowledge and Skills: Basic maths calculations. Retail/FMCG heritage and perception of merchandising and promotions principles. Understanding of inventory administration techniques. Knowledge of patron carrier excellence. Planning and organizing skills. Problem-solving skills. Strong consumer orientation. Good verbal exchange skills. Computer literacy. Numeracy skills.
Competencies: Relating and networking. Following directions and procedures. Delivering Results and Meeting Customer Expectations. Working with people. Persuading and Influencing. Planning and Organising. Coping with Pressures and Setbacks
Minimum requirements: Experience in a customer-facing function inside a retail/FMCG shop operations environment. Grade 12/Abet Level 1-4.
How to apply
Please email your CV to: CLK1913MGR@clicks.co.za
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